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VAT No: 916053246   


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Conditions in General



General Conditions of Sale

Please examine your goods carefully upon receipt and notify us immediately of any damage to the item in particular if your item has an LCD display screen or if any of the listed contents appear to be missing  no claims for damage or missing items can be undertaken 24 hours after receipt of goods

All items carry a 14 Day from original invoice date dead on arrival warranty (DOA) from satnaveasy after which the remainder of the warranty period will be covered by the relevant manufacturer of the item please ensure you register your product in accordance with the manufacturers requirements most items can be registed on line at the relevant manufacturers web site

If your product develops a fault inside the DOA period please contact on 01626 362530 and we will advise the next steps needed to rectify the problem

If your product develops a fault outside of the DOA period please in the first instance contact the relevant manufacturer using the contact method found inside the items handbook or on the manufacturers web site who will advise you on the correct procedure of getting the item repaired if you are not sure of who to contact please contact usand we will advise the correct procedure

All returned products will need to be tested to identify whether the item is defective we will endeavour to test all suspected faulty items returned within 2 working days no returns or exchanges can be undertaken until this procedure has been carried out All items found not to be faulty will be returned to the customer at their expense

If the item is misused in any way this will not be covered under our DOA warranty or the manufacturer’s warranty, all warranty claims are subject to acceptance by the manufacturer, the decision of the manufacturer is final in all cases

Goods are strictly not sold on a trial basis and will only be accepted back for credit if required to do so by statutory law

If you do not agree with any of the above conditions and have not broken the manufacturers seal or used the item them please contact us within 24 hours of receipt of goods and we will arrange the item to be returned for a full refund less any carriage cost by using the item them you are accepting our conditions of sale

satnavEasy may revise these terms and conditions of sale without notice at any time


Order Security

If you would like to have your item delivered to an address which is not registered to the credit/debit card our security team will contact you. In some cases we will require further security information and identification to be provided by the customer who will need to fax or email the required information to our security team.



Customer Services



  • TomTom - 0845 161 0009
  • Garmin - 0808 238 0000
  • Navman - 01293 780500
  • Magellan - 00800 6243 5526
  • Mio - 0905 4640010
  • Geosat (Avmap) - 01329 517 777
  • Dell - 0870 9080800
  • Infomap - 01732 741 123
  • Becker - 0121 522 5558
  • Sony - 0870 5111 999
  • RoadAngel 01327 855586
  • Airis 01732 74 11 23
  • Snooper - 0870 787 0700 (www.snooperneo.co.uk)
  • HP (Hewlett Packard) - 0870 842 2339
  • HTC - 0845 890 0079
  • ViaMichelin - (www.viamichelin.com)


  •  
    Price Match @ www.satnaveasy.co.uk

    We will match any price on any product(s) seen elsewhere on the Internet ( UK site ONLY) at a lower price. The following conditions apply.

  • We will require the Link to the Internet site
  • Product(s) is not promotional or part of a promotion i.e. Group deals
  • The Product(s) is the same and of a current model and not refurbished
  • The Product(s) is not from a discontinued line or Clearance
  • That the product(s) is not from an auction
  • The delivery terms are the same
  • Product will need to be in stock at time of price match
  • And comes with warranty and support




  • Special Delivery™ Next Day 


    Sometimes it’s not enough to post your item and hope it gets delivered the following day. Choose Special Delivery™ Next Day and we’ll guarantee to deliver your urgent item the next working day before 1.00pm – or your postage money back.


    Key features

    •  Guaranteed delivery before 1.00pm
    •  99%* UK coverage
    •  Online tracking
    • Up to £2,500 compensation

     

    Where we deliver

    Use Special Delivery™ Next Day and we’ll guarantee delivery by 1.00pm of the next working day to 99%* of the country, including Northern Ireland, Jersey and Guernsey. Some places take longer to deliver to, but we still guarantee delivery within three working days by

    Covered for up to £500

    When you use Special Delivery™ Next Day your item will be automatically covered for up to £500. If the item is more valuable you can buy additional compensation cover up to £2,500.

    Disclaimer

    Information shown on this website is intended for guidance only.
    Content, information, price and availability is subject to change at our discretion without prior notice to you. Any such changes will apply to subsequent orders placed. We do provide a service to you as well as links to other websites. We make no representation or warranties of any kind (except when we are dealing with you as a consumer as defined in Section 12 of the Unfair Contract Terms Act 1977), express or implied, with respect to our website or the information, content, materials or products included in our site including without limitation, warranties of merchantability and fitness for a particular purpose.
    Additionally, we do not represent or warrant that the information accessible via this website is accurate, up to date, uninterrupted or error free. You hereby expressly warrant that you are satisfied with the suitability of the goods for your own specific purpose and that they are not sold to you on a trial basis.
    We do not guarantee that this website will be compatible with all hardware and software which may be used to view its content. In no event shall we be liable for any special, incidental or consequential damages, or for interrupted communications, loss of data, loss of profits, reverses or viruses which may affect your computer equipment, software, data or other property as a result of you accessing, using or browsing our website or you downloading any of the materials, data, text or images contained within.




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