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Conditions in General General Conditions of Sale Privacy statement The information you provide us with will not be passed on to third parties and will be treated as strictly confidential by satnaveasy. Order Security If you would like to have your item delivered to an address which is not registered to the credit/debit card our security team will contact you. In some cases we will require further security information and identification to be provided by the customer who will need to fax or email the required information to our security team. Non-Faulty Goods Under the new distance selling regulations you have the right to cancel this contract with satnaveasy and return your goods for a refund within 7 working days from the day after you receive the goods. It is the customer’s statutory duty to take reasonable care of the goods whilst in their possession. Therefore, we recommend the goods are returned ‘with’ the original packing in good condition to avoid the products being damaged on their return journey as it is the customer’s responsibility to take care of the goods during the cancellation period. Software- Opened software is non-refundable. Faulty software will be replaced. You can request to return goods after 7 Days with a restocking fee - however this is at the discretion of our Customer Services team. A refund for the goods will be made by the same payment method and to the same card that was used to make the purchase. All refunds will be undertaken within 30 days of cancellation. Please note credit/debit card refund can take 4 working days to clear. A Return Merchandise Number (RMA) must be obtained: to request a rma form please email: info@satnaveasy.co.uk Faulty Goods If you discover your purchase to be faulty within 10 calendar days of purchase please contact us by email Customer services :help@satnaveasy.co.uk All Items sold via satnaveasy have a one years manufacturers warranty. With some products the manufacturers would require the customer to contact them directly. In these cases, manufacturers provide a specialist full on-site service and/or telephone help facilities for your convenience which we recommend you use in order to correct the fault quickly. Any goods returned faulty ( within 10 calendar days ) will be repaired or replaced and sent back to the customer carriage free. Any goods returned for credit which are not found to be faulty will be returned to the customer with a minimum £10 carriage and administration charge. You must return the complete package, including accessories to us. Any items that are missing, when the product is returned to us will also be charged for - However this is at the discretion of our Customer Services team. Delivery Tafiffs Standard Service ( UK Mainland ) 2 - 4 Days £5.95 Courier (UK Mainland) - Next Working Day Delivey Before 3pm £6.95 Europe Delivery - Airsure® 2–3 working days £10.00 Southern Ireland 2-4 Days ( Air Sure ) £10.00 N.Ireland & Channel Islands Next Wroking Day Delivery Via Royal Mail £8.40 Saturday Delivery ( UK Mainland ) Before 1pm £10.00 Royal Mail Special Delivery™ Next Day ( UK ) before 1pm £8.40 Disclaimer Information shown on this website is intended for guidance only. Content, information, price and availability is subject to change at our discretion without prior notice to you. Any such changes will apply to subsequent orders placed. We do provide a service to you as well as links to other websites. We make no representation or warranties of any kind (except when we are dealing with you as a consumer as defined in Section 12 of the Unfair Contract Terms Act 1977), express or implied, with respect to our website or the information, content, materials or products included in our site including without limitation, warranties of merchantability and fitness for a particular purpose. Additionally, we do not represent or warrant that the information accessible via this website is accurate, up to date, uninterrupted or error free. We do not guarantee that this website will be compatible with all hardware and software which may be used to view its content. In no event shall we be liable for any special, incidental or consequential damages, or for interrupted communications, loss of data, loss of profits, reverses or viruses which may affect your computer equipment, software, data or other property as a result of you accessing, using or browsing our website or you downloading any of the materials, data, text or images contained within. |
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| (esellgps) satnavEasy 136 Queen Street
, Newton Abbot
, Devon, TQ12 2EY, United Kingdom - Show map - Tel: 01626 362530 Email: admin@satnaveasy.co.uk Copyright © (esellgps) satnavEasy 2010. Web design by 7Soft.co.uk. |